Although cash is still king at every casino in Vegas, change is coming. Many resorts and casinos are starting to offer cashless options. Companies like Resorts World, one of the newest players on the strip, already allows a totally cashless experience for players with a Resort’s World Card. It can be used at any slot and table machine in the casino.
You can tell this is a hot topic in the industry generally. There were several discussions at G2E the gaming expo, on this topic. This includes vendors offering cashless options, educational seminars and expert panels on the matter.
The casino is one of the last US businesses to start to move to a cashless model that is common place in almost all other business these days. It does make for a stickier situation as not everyone wants it listed on their debit card every time they swipe a machine.
Covid has definitely been a huge factor in this change coming to the forefront. Many operator who were hesitant before were forced to use cashless programs and found that they were very convenient for both the player and the house.
“I think operators are seeing better results, even with the fact that we might see a second year in a row of record revenues, from those who have cashless as a solution,” Justice said. “The pendulum is still going back to the fact that consumers don’t want to stand in line, don’t want congested spaces, and don’t want face-to-face conversations.” So expect to see more cashless options on your next visit to Vegas.
